Frequently Asked Questions
What's the difference between as-directed and a point-to-point ride?
As-directed means your chauffeur stays with you and the vehicle for a set number of hours, available for multiple stops on your schedule, rather than one fixed trip.
What's the minimum booking for hourly chauffeur service?
Most hourly bookings start at a minimum of a few hours; ask when booking for the exact minimum on your preferred vehicle class.
Can I book a chauffeur for a full day?
Yes, full-day and multi-day chauffeur bookings are available for business trips, events, or touring.
Can my chauffeur wait at the airport for a return flight?
Yes, waiting time can be built into an hourly or as-directed booking.
Do you track flights?
Yes, every airport-inclusive booking includes flight tracking so your chauffeur adjusts for early or late arrivals at no extra charge within reasonable limits.
Is gratuity included in hourly rates?
No, gratuity is separate and at your discretion.
Can I change my itinerary mid-booking?
Yes, as-directed bookings are flexible — just let your chauffeur know your next stop.
What is code FIRST10?
New customers get 10% off their first ride. One use per customer, cannot be combined with other offers, doesn't apply to gratuity.
What's included in the stretch limousine rate?
$199 per hour, 4-hour minimum (from $796), including the vehicle and chauffeur for your booked window.
Do you charge extra for tolls?
Tolls and airport fees are included in your confirmed upfront quote. No surprise charges at drop-off.
Is smoking allowed in the vehicles?
No, our vehicles are non-smoking.
Can I cancel or change my booking?
See our policies page for cancellation details.